To answer your questions...
PRODUCTS
Which skin types is Liora Hand Butter suitable for?
All.
Liora is formulated to nourish dry, sensitive, and over-washed hands without leaving a greasy film. If your hands work hard, Liora works harder.
Is Liora vegan and cruelty-free?
Liora contains beeswax, so it is not vegan.
But it is always cruelty-free.
Are there any common allergens?
Liora is nut-oil-free and made without synthetic fragrance.
Always patch-test if you have sensitivities.
Does Liora contain artificial fragrance?
No.
The gentle lavender scent comes purely from essential oil — nothing synthetic, nothing loud.
SHIPPING
Where do you ship?
We currently ship across Canada and the United States.
More locations coming soon.
How long will my order take to arrive?
Most orders ship within 1–2 business days.
Delivery typically takes 3–7 business days, depending on location.
Will I need to pay duties or taxes?
Canadian orders include applicable taxes at checkout.
U.S. orders may be subject to local duties depending on state rules.
ORDERS & RETURNS
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to help.
Email us at hello@lioraskin.com.
What is your return policy?
Due to the nature of skincare, we can’t accept returns on opened products.
If something didn’t arrive as expected, reach out — we always make it right.
CONTACT
How can I reach the Liora team?
Email us anytime at hello@lioraskincare.ca
We’re a small team, but we read every message.