PRODUCTS

Which skin types is Liora suitable for?

Liora is designed for dry, sensitive, and over-washed hands — especially for people exposed to frequent handwashing, sanitizer, and glove use.

Is Liora safe to use under gloves?

Yes. Liora is formulated to absorb quickly without leaving a greasy residue, making it comfortable for use before or between glove use.

How often should I apply it during a shift?

Apply after handwashing or sanitizing as needed. A small amount goes a long way and can be reapplied throughout the day.

Does it leave a greasy residue?

No. Liora is designed to absorb quickly into the skin without leaving hands slippery or sticky.

Does Liora contain artificial fragrance?

No. The light scent comes from natural lavender essential oil — no synthetic fragrance is used.

Are there any common allergens?

Liora is nut-oil-free and made without synthetic fragrance. As with any skincare product, we recommend patch testing if you have sensitivities.

Is Liora vegan and cruelty-free?

Liora contains beeswax, so it is not vegan. It is always cruelty-free.

FOR HEALTHCARE PROFESSIONALS

Is Liora suitable for healthcare settings?

Yes. Liora is designed specifically for environments involving frequent handwashing, sanitizer use, and glove wear.

Can I request samples for my clinic?

Yes — we’re currently providing samples to healthcare professionals and teams.

Does the lavender scent interfere in clinical settings?

Liora contains a light, natural lavender scent. It is subtle and not overpowering, but we recommend checking your workplace policies if scent sensitivity is a concern.

Is it hygienic to use a tin format?

Liora is typically applied to clean or sanitized hands, such as after washing or between tasks. Only a small amount is needed per use.

It’s designed to support skin health in high-frequency handwashing environments, where maintaining the skin barrier is essential.

SHIPPING

Where do you ship?

We currently ship across Canada and the United States, with plans to expand.

How long will my order take to arrive?

Orders typically ship within 1–2 business days. Delivery usually takes 3–7 business days depending on location.

Will I need to pay duties or taxes?

Canadian orders include applicable taxes at checkout.
U.S. orders may be subject to local duties depending on state rules.

ORDERS & RETURNS

Can I change or cancel my order?

If your order hasn’t shipped yet, we’ll do our best to help.
Email us at hello@lioraskin.ca.

What is your return policy?

Due to the nature of skincare, we can’t accept returns on opened products.
If something didn’t arrive as expected, reach out — we always make it right.